The HHP will be attending the Society of Acupuncture Research (SAR)’s 2023 conference in May 2023!
Two members of the HHP’s Employment Practices Workgroup (Megan Kingsley Gale and Ryan Davenport) will also be presenting a workshop on team-based care for healthcare system acupuncturists.
conference website: https://www.acupunctureresearch.org/conference-2023
The conference this year is May 18th - 21st, 2023, and hosted in New York City, New York, U.S.A.
This is a live, in-person conference hosted by SAR.
The HHP’s Employment Practices Workgroup is honored to be presenting a workshop at the SAR Conference.
This workshop is our first public presentation on our team-based care resource work for the HHP. The HHP, as of April 1st, 2023, became a program of the new nonprofit, Society of Hospital & Healthcare System-based Acupuncturists.
The HHP’s Employment Practices Workgroup is honored to be presenting a workshop at the SAR Conference.
This workshop is our first public presentation on our team-based care resource work for the HHP. The HHP, as of April 1st, 2023, became a program of the new nonprofit, Society of Hospital & Healthcare System-based Acupuncturists.
Why develop a resource specifically about the Team-based Care Model and its related skill set?
“Team care skills” is a resource project within the HHP’s Employment Practices Workgroup. Our first public presentation for our team-based care resource will be at the Society of Acupuncture Research conference in May 2023.
last updated 5.21.2023
The team-based clinical care model is popular in U.S. healthcare. Done well, it supports a patient-centered care model, decreases clinician burnout (improves resilience), decreases adverse event rates (safety), and supports the High-Reliability Organization (HRO) model of safety in healthcare.
However, successful team care is challenging. Team care skills are not commonly taught in graduate healthcare programs. Learning to work as part of a provider team at least part of the time is an essential patient care skill for clinicians in the U.S. healthcare system. Working as part of a clinical care team is a learned skill set. Working as a member of an interdisciplinary patient care team (LAc + psychologists + more allied health + physicians + nurses and more) within a medium to the large healthcare system is an even more complex skill set. This skill set can be difficult to learn because examples of successful interdisciplinary team care are challenging to find.
LAcs can learn team care skills and be valuable members of a clinical team.
The team care resource set, being developed by the HHP's Employment Practices Workgroup goals and work include:
Identify what the essential elements of "team care" are (at this time in history)
Identify current resources that may teach these skills
Identify examples of LAcs working successfully in team care models
Create space to share their success stories with the community
Develop community resources to meet what the workgroup identifies as current learning & resource needs for LAcs working in healthcare settings to learn these skills.
Communicate about team-care skill-building resources.
Team-based Clinical Care Work as a Healthcare System LAc. Cultural Competencies, KSAs, Challenges & Success Stories; Metrics & Data Collection
This is listed as Workshop #9 on the SAR 2023 Conference agenda for Sunday, May 21st, 2023.
Presenters: Megan Kingsley Gale, MSAOM, Dipl. OM (NCCAOM®), LAc, LMT and Ryan Davenport, DACM, MSAOM, Dipl. OM (NCCAOM®), LAc, MA
The description listed in the conference agenda:
The team-based clinical care model is popular in U.S. healthcare. However, successful team care is challenging. Team care skills are not commonly taught in graduate healthcare programs. Learning to work as part of a provider team at least part of the time is an essential patient care skill for clinicians in the U.S. healthcare system. It is common for acupuncturists in private practice to work alone. Working as part of a clinical care team is a learned skill set. Working as a member of an interdisciplinary patient care team (LAc + allied health + physicians + nurses et al) within a medium to large healthcare system is an even more complex skill set. This skill set is difficult to learn because examples of successful interdisciplinary team care are challenging to find. LAcs can learn team care skills.
This workshop will introduce LAcs to several models of “team-based care” from 2-3 different healthcare systems. And teach basic team care communication skills to improve attendees’ concise communication whether or not they work in a healthcare system. This workshop will highlight best practices, common challenges (to creating and sustaining successful team care models), and effective ways to overcome them. We will discuss the literature on effective teams’ qualities outside and inside healthcare systems. We will provide case examples to elucidate how to apply these suggestions and involve attendees in sharing their experiences. We review the issue of best-fit metrics and data collection in a team care model. Challenges may include organizational culture, reimbursement models, program funding, safety & transparency models (the HRO model), access to team care training, protected team communication time, schedules, personnel, and choice of metrics/data collection. We may use some specific scenarios in this interactive workshop. The overall goal of the workshop is for attendees to take away practical knowledge and application steps to flourish in their respective environments.
We will add links to more info about the HHP’s team-based care resources soon.
Videos we are recommending in this talk (on our HHP YouTube Channel), this playlist (added 5.14.2023):
Daily Huddles, an example
SBAR, effective communication example
SBAR, ineffective communication example
Psychological Safety in Healthcare, an essential aspect of a healthy team
After Action Review (AAR), quick overview from the WHO
AHRQ Team STEPPS model
Joy in Work, how it affects healthcare quality, an IHI Don Berwick clip